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Owned and operated by Tread & Peak, our team is ready to answer questions about rooftop tents, solar generators, and all your outdoor gear.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, and transit typically takes 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your rooftop tent, glamping tent, or other gear does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different size or model?
Absolutely. If you need a different tent size or want to swap a portable outdoor kitchen model, contact our team within the return window. We will walk you through the exchange steps.
What materials are your rooftop tents made from?
Our rooftop tents are built with heavy-duty, weather-resistant fabrics and reinforced aluminum frames designed for four-season use. Each model is engineered to handle rain, wind, and sun across varied climates.
How do I choose the right solar generator for my campsite?
Consider how many devices you need to power and for how long. Our product pages list wattage output and battery capacity so you can match a solar generator to your specific setup, whether it is a weekend car-camp or an extended overlanding trip.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to answer every email and message within one business day.
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30-Day Returns
Not the right fit for your adventure? Return eligible items within 30 days, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required (excludes AK/HI).
